Privacy Policy

Introduction
The British School of Reflexology is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the UK General Data Protection Regulation (GDPR).

Who We Are
British School of Reflexology
92 Sheering Rd, Harlow, Essex, CM17 0JW
Phone: 07809 535590
Email: britishreflexology@hotmail.com

Information We Collect
When you interact with our website or make a purchase, we collect the following types of personal information:

  • Contact Information: Name, email address, postal address, phone number (for delivery purposes).

  • Payment Information: Payment details are processed securely through Squarespace Payments and are not stored on our systems.

  • Cookies and Analytics: We use cookies, including Squarespace Analytics, to monitor site traffic and performance. These cookies collect information such as your IP address, browsing behaviour, and device information.

How We Use Your Information
The information we collect is used to:

  • Process and deliver your orders.

  • Provide customer support.

  • Improve website functionality through analytics.

  • Ensure legal and regulatory compliance.

Cookies
We use Squarespace Analytics to collect information about how our website is used. These cookies help us improve our website by understanding which pages are popular and how users navigate through the site. You can choose to disable cookies through your browser settings, although this may affect the functionality of our website.

Data Sharing
We do not sell, trade, or share your personal data with third parties. The only exception is sharing data with service providers who assist in processing payments and delivering orders (e.g., Squarespace Payments), all of whom comply with data protection regulations.

Data Retention
We retain personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, including the completion of transactions and compliance with legal obligations. If you wish to have your data deleted sooner, please contact us at britishreflexology@hotmail.com

Your Data Rights
Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to any inaccuracies.

  • Request the deletion of your data.

  • Object to or restrict the processing of your data.

To exercise these rights, please contact us at clare@footreflexology.com.

Data Security
We take data security seriously and implement appropriate measures to protect your information from unauthorised access, alteration, or disclosure. However, please note that no online transmission of data is completely secure, and we cannot guarantee the absolute security of your information.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the law or our data practices. Any updates will be posted on this page, and significant changes will be communicated directly to users where required.

Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: britishreflexology@hotmail.com
Phone: 07809 535590